Privacy Policy

1. Introduction

This Privacy Policy describes how Lineproof Engineering India Private Limited (“Lineproof Engineering”, “Company”, “we”, “our”, or “us”) collects, uses, processes, stores, and protects personal data of individuals who access or interact with our website.

Our company designs and manufactures industrial products including:

  • Mechanical Seals
  • Seal Support Systems
  • Rotary Joints
  • Industrial Sealing Components

We are committed to protecting personal data in accordance with applicable data protection regulations including:

  • General Data Protection Regulation (EU) 2016/679 (GDPR)
  • Digital Personal Data Protection Act, 2023 (India)
  • Other applicable global privacy laws

By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.

2. Data Controller

For the purposes of applicable data protection laws, the Data Controller is:

Lineproof Engineering India Private Limited
Registered Address:
Plot No. 17, Sethia Industrial Premises
Survey No. 39, Vasai Phata
Vasai East, Maharashtra – 401208
India

Email: privacy@lineproofengg.com
Website: Lineproof Engineering

3. Scope of This Policy

This Privacy Policy applies to:

  • Visitors to our website
  • Customers and potential customers
  • Business partners and suppliers
  • Individuals submitting inquiries or RFQs through our website
  • Users communicating with us via email, phone, or contact forms

4. Personal Data We Collect

4.1 Information You Provide

We may collect personal data that you voluntarily provide, including:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Location (city/country)
  • Job title or department
  • Inquiry details
  • RFQ information
  • Any information submitted through contact forms

4.2 Automatically Collected Information

When you visit our website, certain information may be automatically collected:

  • IP address
  • Device information
  • Browser type
  • Operating system
  • Website interaction data
  • Date and time of access
  • Referral sources

This data helps improve website performance and security.

5. Purpose of Data Processing

Personal data may be processed for the following purposes:

  • Responding to inquiries and RFQs
  • Providing quotations or product information
  • Customer support and technical assistance
  • Managing supplier or vendor relationships
  • Improving website functionality
  • Marketing communications (with consent where required)
  • Compliance with legal obligations

6. Legal Basis for Processing (GDPR)

Where the GDPR applies, we rely on the following legal bases:

  • Consent – where you provide personal information through contact forms or marketing subscriptions.
  • Contractual Necessity – where processing is necessary to fulfill product inquiries, purchase orders, or contracts.
  • Legal Obligation – where required by applicable laws or regulatory authorities.
  • Legitimate Interest – for improving services, maintaining website security, and managing business relationships.

7. Processing under the Digital Personal Data Protection Act (DPDP) 2023

Under India’s DPDP Act:

  • Personal data is processed based on consent of the Data Principal
  • Legitimate uses such as responding to business inquiries
  • Compliance with legal obligations

Users may withdraw consent at any time by contacting the company.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

  • Improve website performance
  • Analyze visitor behavior
  • Enhance user experience
  • Maintain security

Users can disable cookies through browser settings. However, some website features may not function properly if cookies are disabled.

9. Data Sharing and Disclosure

We do not sell personal data.

However, we may share personal data with:

  • Internal employees or authorized personnel
  • Website hosting providers
  • IT service providers
  • Logistics or business partners
  • Government authorities if legally required

All third parties are obligated to maintain confidentiality and data protection.

10. International Data Transfers

Since our company serves global customers, personal data may be transferred to or processed in countries outside India or the European Economic Area.

When transferring data internationally, we implement safeguards such as:

  • Standard contractual clauses
  • Contractual confidentiality obligations
  • Secure data transfer mechanisms

11. Data Retention

Personal data is retained only for as long as necessary to:

  • Fulfill business purposes
  • Maintain legal and financial records
  • Resolve disputes
  • Comply with regulatory requirements

When data is no longer required, it will be securely deleted or anonymized.

12. Data Security

We implement reasonable technical and organizational measures to protect personal data including:

  • Access control mechanisms
  • Secure servers and hosting environments
  • Data encryption where applicable
  • Monitoring and security practices

However, no online system can guarantee absolute security.

13. Rights of Individuals

13.1 GDPR Rights (EU Residents)

Individuals located in the European Union may have the right to:

  • Access personal data
  • Rectify inaccurate data
  • Request erasure of data
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

Requests will be processed within 30 days where applicable.

13.2 Rights under DPDP Act 2023

Under the Digital Personal Data Protection Act, individuals have the right to:

  • Access personal data
  • Request correction or deletion
  • Withdraw consent
  • Seek grievance redressal
  • Nominate another person to exercise rights

14. Grievance Officer (DPDP Requirement)

In accordance with the DPDP Act 2023, the company has appointed a Grievance Officer.

Grievance Officer
Lineproof Engineering India Private Limited
Email: privacy@lineproofengg.com

All grievances will be addressed within a reasonable timeframe.

15. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those websites separately.

16. Children’s Privacy

Our website is intended for business and industrial customers. We do not knowingly collect personal data from individuals under the age of 18.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be published on our website with the revised date. Continued use of the website after changes indicates acceptance of the revised policy.

18. Contact Information

Lineproof Engineering India Private Limited
Plot No. 17, Sethia Industrial Premises
Survey No. 39, Vasai Phata
Vasai East, Maharashtra – 401208
India

Email: privacy@lineproofengg.com